Customer Experience

Online Booking System

Let customers book moves directly from your website or the MohnMove marketplace.

For Owners

100% free for customers. Just 1% fee for companies.

What It Is

Phone tag is the enemy of booked jobs. MohnMove's online booking system lets customers book moves directly from your SEO website or from the MohnMove marketplace — 24/7, no phone call required. Customers select their move size, preferred date, pickup and dropoff addresses, and any special requirements. They receive an automatic confirmation email, and the job appears on your dashboard ready to dispatch. Collect deposits at booking time to reduce no-shows. Customers can also self-manage their booking through a customer portal — reschedule, update details, or message their assigned crew.

Stop losing leads to voicemail. Let customers book moves online, 24/7, with automatic confirmations and deposit collection.

Key Benefits

Embeddable booking form on your MohnMove-generated SEO website
Move size, date, and address selection with validation
Automatic email confirmations sent to customer and owner
Deposit collection at booking time through Stripe
Customer self-service portal for rescheduling and updates
24/7 booking availability — don't lose leads to voicemail
Jobs appear on your dashboard instantly when booked
Mobile-friendly booking form works on all devices

How It Works

Customer visits your site

Customers find your MohnMove SEO website through Google search or the marketplace and see your booking form.

They fill out the form

Move date, size, pickup address, dropoff address, special items, and contact info. Takes 2-3 minutes.

Deposit is collected

If you've set up deposit collection, the customer pays a deposit to confirm the booking. You set the amount.

Job is created

The booking creates a job on your dashboard with all details pre-filled. Assign a crew and you're ready to go.

Full Capabilities

Drag-and-drop booking form builder

Move size categories (studio, 1BR, 2BR, 3BR, 4BR+, office)

Date and time slot selection with availability checking

Pickup and dropoff address entry with autocomplete

Special items and instructions text fields

Deposit collection via Stripe at booking time

Customer confirmation emails with booking details

Owner notification emails and dashboard alerts

Customer self-service portal for booking management

Booking conversion analytics and reporting

Included in Every Plan

Online Booking System is included in all MohnMove plans — Free, Pro, and Business. No per-feature charges. No add-ons. Just 1% on completed jobs.

See Pricing Start Free

Frequently Asked Questions

Can customers book 24/7?

Yes. Your booking form is live on your website 24/7. Customers can book at 3am on a Sunday and the job will be on your dashboard Monday morning.

Do I have to accept every booking?

No. Bookings create pending jobs on your dashboard. You can accept, decline, or adjust them before confirming with the customer.

Can I collect a deposit?

Yes. Set a deposit amount or percentage in your settings. Customers pay the deposit through Stripe when they book.

What information does the customer enter?

Move date, move size, pickup address, dropoff address, contact information, and optional special instructions or item notes.

Can I customize the booking form?

Yes. Choose which fields to include, set your available dates and time slots, and customize confirmation messages.

Related Features

Growth

Ready to Get Started?

Join thousands of moving companies using MohnMove to grow their business, streamline operations, and deliver exceptional customer experiences.